JustTextCare
Now accepting new families

Just text.
We'll take care of it.

Your own care coordinator for the people you love. Refills, appointments, rides, insurance calls, benefits paperwork and family updates, all handled by text.

Get started or text CARE to (662) 734-1440
We handle the calls with
Doctors' offices Pharmacies Medicare plans Medicaid The VA Home care agencies Ride services Billing offices

Use cases

JustTextCare makes caregiving easier

Text the way you'd text a friend who knows the system. Here's what that looks like.

JustTextCare ›
Today 12:40 PM Dad needs his cardiology follow-up. Mornings only, and he can't drive. Hi Sarah, it's Jess. Booked: Dr. Moore, Tuesday at 9:30 AM. His plan covers rides, so a pickup is set for 8:50. Thank you! Also, the VA sent him a pension form and I have no idea where to start. Snap a photo and send it over. I'll fill in what we already know and flag the few things only he can sign. I'll bring it to Tuesday's appointment so you can review it together. Perfect
Appointments and benefits paperwork

How it works

Get started in 3 steps

STEP 1

Text a task

In your own words, any time. Photos of letters, bills and pill bottles work too.

STEP 2

We handle it

Your care coordinator makes the calls and does the paperwork. Anything that costs money waits for your OK.

STEP 3

You get a text when it's done

What happened, what's next, and who we told.

Get started

What to expect

Everything that eats a caregiver's week

Appointments and rides

  • Book, reschedule and confirm
  • Rides through her plan when covered
  • One shared family calendar

Prescriptions

  • Refills before they run out
  • Pharmacy transfers and delivery
  • Prior-authorization follow-ups

Insurance and bills

  • We sit on hold so you don't
  • Statements checked for errors
  • Appeals for denied claims

Benefits and getting paid to care

  • Medicaid long-term care screening
  • VA benefits
  • Family caregiver programs

Finding help

  • Home care and respite
  • Adult day programs
  • Elder law attorneys

Family updates

  • Siblings and aides in one care circle
  • Updates after every task
  • No more relaying every detail
Get started

Why JustTextCare

Caregiving shouldn't be a second full-time job

The problem

Hours on hold with insurance companies and pharmacies
Appointments, refills and paperwork on top of your own job
You're the one relaying every update to the rest of the family
Benefits she qualifies for that nobody has time to apply for

The solution

Text one number and your coordinator makes the calls
Refills, appointments and rides arranged for you
The whole family gets the same update, automatically
We find the benefits and do the paperwork with you

What really matters

Less hold music. More time together.

Get started
  • Time with your parent, not on the phone about them
  • Peace of mind that nothing falls through the cracks
  • Fewer missed appointments and refills
  • A family on the same page
  • Someone in your corner who knows the system

Pricing

Simple monthly plans

Cancel anytime by texting STOP.

Everyday

$59 / month

For one senior and up to 3 family members

  • Unlimited texts and everyday tasks
  • Refills, appointments, rides, supplies
  • Family care circle updates
Get started

Care Navigator

$149 / month

For families in the middle of a big care decision

  • Everything in Everyday
  • Your own named care navigator
  • Benefits screening and applications
  • Insurance appeals and bill disputes
  • Monthly family call
Get started

For organizations

Custom

Health plans, employers, senior communities and care providers

  • JustTextCare as a member benefit
  • Per-member monthly pricing
  • Usage and outcomes reporting
Talk to us

Privacy by design

Personal care, protected like it should be.

Her health information stays private. We only use it to do the tasks you ask for, and we never sell it.

HIPAA-compliant messaging Records encrypted and secured Signed HIPAA authorization We never sell your data

FAQ

Questions families ask

01

What is JustTextCare?

A care coordination service you reach by text. You tell us what your parent or loved one needs, and your coordinator handles it.

02

Who is it for?

Adult children and spouses caring for someone, and seniors who want a hand with the calls and paperwork themselves.

03

Who actually does the work?

Your own care coordinator, supported by a team with experience in senior care, Medicare and Medicaid. You get to know them, and they get to know your family.

04

Can you spend money without asking?

No. Every purchase or payment waits for your approval by text, and you can set spending limits.

05

How can you talk to her doctors and insurer?

She (or her legal representative) signs a HIPAA authorization naming JustTextCare. If you hold power of attorney, we keep a copy on file.

06

Is this a replacement for her doctor?

No. We handle logistics, benefits and paperwork. For symptoms or medication questions, we connect you with her doctor or pharmacist. In an emergency, call 911.

07

Is her information private?

Yes. We use HIPAA-compliant messaging, never sell personal information, and only use it to do the tasks you ask for.

08

Do I need a smartphone?

No. Any phone that can send a text works, for her or for you.

09

Can the whole family use one plan?

Yes. Add siblings, a spouse or a home aide to the care circle so everyone gets the same updates.

10

Do you get paid for referrals?

[STATE YOUR REFERRAL POLICY HERE — disclose any provider partnerships.]

Now accepting new families

Peace of mind, one text away.

Tell us a little about your family. A care coordinator will text you to set up your care circle, and you can send your first task right away.

Prefer to skip the form? Text CARE to (662) 734-1440